How HR Professionals Can Create Highly Functional Teams


Jan Slater, Chief Communicator and Team Builder

Jan Slater
Chief Communicator and Team Builder

As a Human Resource professional you frequently see the results of non-productive or even dysfunctional teams.

The merger of the Everything DiSC® (a model that helps individuals to understand themselves and others better) and Patrick Lencione’s book, The Five Dysfunctions of a Team (the key components of the model: trust, conflict, commitment, accountability, and results) has brought a terrific new tool to the marketplace and to HR Professionals.

The Five Behaviors of a Cohesive Team from Wiley Publishers is both a new assessment and a program that requires a high level of facilitation. This is a dynamic process that is best learned by observing. To ensure that your team members feel ready to facilitate this program, I have created a Train-the-Trainer process that includes training each member of your staff in one of two ways:

  1. I can use the tool with your HR team and conduct the sessions exactly as I would any other team.
  2. I can work with a team that would like to improve their performance and have one member of the HR team shadow me through the entire process.

I love building capacity in HR teams! Providing this service to your internal clients would be a “win” for everyone and make your staff even more indispensable to your organization.

Confronting the Conflict in Your Organization

All organizations have conflict — it is inevitable.

Do you…

  • Deal with dominant personalities and need some tips and strategies?
  • Work with or hear from teams that can’t get along?
  • Have “challenging personalities” at work?
  • Want your leaders to benefit from some new “people skills?”
  • Sometimes wish you could shout… “Can’t we all just get along?”
  • Need strategies to help your quiet employees speak up and be heard?

You probably read these questions and think to yourself…“Yes!”

… the mix of personalities at work presents opportunities and challenges!



Conflict, in and of Itself, is Not Negative

The key is how conflict is handled or actively prevented. How can you help your employees avoid or handle conflict? There are many strategies for this. Choosing a strategy is easier once the source of the conflict is identified.

One of the biggest causes of conflict is the different styles your employees bring to work. There are several assessments that provide information about the many different ways people choose to communicate, interact, and view the world. The most effective tool, in my experience, is the DiSC® published by Wiley.


We will provide an opportunity for a member of your team to take the test at no charge

Using an online assessment DiSC® from Wiley, you and your co-workers and team members can learn new skills and methods to thrive at work.

The theory behind the DiSC® is simple. It looks at how individuals look at the world (as favorable or unfavorable) and how each person views him/herself (as powerful or not powerful). The result of this influential assessment provides employees with an in depth understanding of themselves and everyone else they work with.


Try the DiSC®

Jan Slater can help HR teams with communications and team-building training to improve performance and train employees.