Behaviors That Will Not Change
Many behaviors can be modified once an employee realizes the behavior is not productive or will get in the way of career progress. A large part of a supervisor’s job is to give informal feedback as well as formal feedback that enables employees to make adjustments and learn new behaviors that work for everyone.
The issue is this: some employees don’t want to adjust their behavior or are literally unable to do so because the behavior is hard wired.
These behaviors include employees who…
- Put themselves and their own goals before their team or organization.
- Know their behavior “ruffles feathers” but don’t care.
- Spend time talking behind others backs for their own amusement or to stir up trouble.
- Seem to re-write history or current events in their own minds to suit themselves.
- Are “legends in their own minds” who rate their abilities much higher than others rate them.
- Have an entitlement mindset that makes them feel they are owed much more than others.
- Don’t feel they have anything to learn; they know it all!
- Think they are smarter than everyone else.
- Don’t take initiative and wait to be told to do something.
- Are just “marking time” and are not interested or passionate about the company or industry.
It can be very frustrating to give feedback that doesn’t go anywhere. At some point, however, a supervisor needs to document unproductive behavior, and “manage out” employees who can’t or won’t change.
For further reading, see my article: What Do You Do When an Employee is a “Legend in Their Own Mind?”
Get DiSC® for Improved Communications and Teamwork
One of the biggest causes of conflict is the different styles your employees bring to work. There are several assessments that provide information about the many different ways people choose to communicate, interact, and view the world. The most effective tools, in my experience, are the DiSC® and The Five Behaviors of a Cohesive Team® published by Wiley. These tools work on individual communication skills while integrating those skills with being an effective team member. Contact me or Connect with me on LinkedIn to learn more about how to build productive employees and teams.